Cancel anytime
Eligible monthly Website Care subscriptions can be canceled through the Client Portal or by email.
This Cancellation Policy explains how to cancel a Website Care subscription or project, when cancellation becomes effective, what happens to access and services, and how to prevent the next recurring charge.
Eligible monthly Website Care subscriptions can be canceled through the Client Portal or by email.
A valid cancellation submitted before renewal prevents the next recurring subscription charge.
Your portal status or written confirmation shows that the cancellation request has been processed.
This Cancellation Policy applies to recurring Website Care subscriptions and to cancellation requests involving SEO, website design, development, maintenance, consulting, and related Nishstudios services. It should be read together with our Terms & Conditions, Refund Policy, checkout disclosures, and any approved proposal or statement of work.
If a signed agreement or approved proposal contains project-specific cancellation terms that conflict with this general Policy, the more specific written agreement controls for that project, subject to applicable law.
You may cancel an eligible recurring Website Care subscription using either of the following methods:
Sign in at nishstudios.com/my-account/, open your subscription, and use the available cancel or remove option.
Email info@nishstudios.com with the subject "Cancellation Request" and include your name, business name, account email, and plan name.
Retain the portal confirmation or our written response as your cancellation record. Contact us if the subscription status does not update as expected.
A Website Care cancellation becomes effective at the end of the current paid billing period unless we clearly agree to an earlier date or applicable law requires otherwise. The subscription will not renew for another period after a valid cancellation is processed.
Website Care plans are billed monthly and renew automatically until canceled. After cancellation:
Changing or downgrading a plan is not the same as canceling it. Plan changes may take effect immediately or at the next renewal depending on the option displayed in the Client Portal or confirmed in writing.
One-time website projects, strategy engagements, and ongoing SEO services may involve reserved production time, milestones, deposits, approved deliverables, content work, or non-recoverable third-party expenses. To cancel, send a written request to info@nishstudios.com.
SEO performance may change after cancellation because implementation, monitoring, content, technical maintenance, and optimization stop. Nishstudios does not guarantee that rankings or traffic will remain unchanged after services end.
Cancellation prevents future eligible renewal charges but does not erase valid amounts already owed. You remain responsible for:
If a final balance remains, Nishstudios may issue a closing invoice. Access to deliverables or handoff assistance may be limited until valid outstanding balances are resolved.
Cancellation and refund are separate. Canceling stops eligible future renewal charges; it does not automatically create a refund for the current billing period or completed project work.
Refund eligibility—including duplicate charges, incorrect post-cancellation renewals, unused prepaid work, deposits, completed services, and third-party expenses—is governed by our Refund Policy, the applicable proposal, and rights that cannot legally be waived.
When services end, access to plan-specific support, reports, licenses, monitoring, maintenance tools, or other managed features may end. Your Client Portal account may remain available for invoices, transaction history, or other legally or operationally necessary records.
Nishstudios may suspend or terminate services for nonpayment, unlawful or abusive use, fraud, security threats, repeated failure to provide required access, material breach, or conduct that threatens Nishstudios, its systems, team, clients, or service providers.
Where reasonable, we will provide written notice and an opportunity to correct the issue. Immediate suspension or termination may occur when necessary to address urgent security, legal, payment-fraud, or safety risks. Valid charges accrued before termination remain payable.
You may request a new subscription or service after cancellation, but reactivation is subject to current availability, pricing, plan terms, security review, and payment of valid past-due balances. Previous pricing, custom terms, license availability, response times, or service configurations are not guaranteed.
If services have already been disconnected, archived, migrated, or removed, setup or restoration fees may apply and some data or configurations may no longer be recoverable.
Nishstudios intends to provide a simple online cancellation method for subscriptions purchased online. Nothing in this Policy limits cancellation, refund, consumer-protection, or contract rights that cannot be waived under applicable law.
If a legal requirement gives you a more favorable cancellation right than this Policy, that requirement controls. We will provide notices of material subscription changes and renewal terms when required by applicable law.
We may update this Policy to reflect changes in services, technology, billing systems, or legal requirements. The "Last updated" date shows the most recent revision. Material changes affecting an active subscription will receive any notice required by law.
For cancellation help, send the email address connected to your account, your business name, and the plan or project you want to cancel. Never send passwords or complete payment card numbers.