Where do the calculator numbers come from?
Industry selection loads a conservative planning example. Published call-handling research sets broad guardrails, while customer value, raw call volume, AI coverage, SMS volume, peak buffer, and recovery remain editable assumptions. For a decision-quality model, replace them with your own call log, CRM or booking history, and sales data.
Is the revenue result guaranteed?
No. It is an educational planning estimate. Answering more calls can create more opportunities, but actual bookings and revenue depend on lead quality, demand, pricing, staff capacity, follow-up, and many other factors.
What counts as a minute or an SMS?
Call usage is based on connected time and may be rounded to full minutes under carrier billing. SMS is billed by segment, not simply by the number of messages. Long messages, special characters, or emojis can create multiple segments.
What happens if usage exceeds the plan?
Standard overage is $0.25 per additional AI receptionist minute and $0.06 per additional SMS segment. We review usage and can recommend a higher-capacity plan when repeated overages make an upgrade more economical.
Can I keep my current business number?
Usually, yes. Calls can often be forwarded to the AI receptionist, or number-porting options can be reviewed. The final setup depends on your carrier, current phone system, transfer rules, and desired call flow.
Does it replace a human employee?
It is designed to handle a defined first-response role, not every situation. Complex, sensitive, regulated, billing, technical, or judgment-heavy calls should be transferred or documented for a qualified person.
Are setup and compliance costs included?
One-time implementation starts at $499. Any carrier registration, special compliance, regulated-industry, international, multi-location, outbound, payment, or custom integration cost is disclosed and approved before launch.
Can healthcare or other regulated businesses use it?
Only after a separate requirements and compliance review. Standard plans do not automatically include HIPAA or other regulated-industry requirements, legal review, special data handling, or consent configuration.
Can I test the receptionist before it answers customer calls?
Yes. Every paid implementation includes guided test calls and a launch review inside the approved scope before the receptionist goes live. This is a managed acceptance process, not a public free trial. Implementation work, usage, and third-party costs remain subject to the approved scope and Nishstudios Refund Policy.